MealRoll Support
Contact us
Email: support@avalongamestudios.com
We usually reply within a few business days. You can also write to us from inside the app under Settings → Help & Support.
Frequently asked questions
How do I manage or cancel my subscription?
Subscriptions are managed by the store you purchased through, not by us.
- iPhone / iPad: Settings app → tap your name → Subscriptions → MealRoll.
- Android: Google Play Store → Menu → Subscriptions → MealRoll.
Cancelling stops future renewals. You keep access until the end of the period you already paid for. Deleting the app does not cancel a subscription.
I bought a subscription but the app still shows me as free
Open the paywall in the app and tap Restore purchases. Make sure you are signed in to the same App Store or Google account you purchased with. If it still does not unlock, email us with your store receipt and we will sort it out.
How do I request a refund?
Refunds are handled by the store, not by us. For Apple purchases use reportaproblem.apple.com. For Google Play, use your order history in the Play Store.
How do I delete my account and data?
In the app: Settings → Account → Delete account. This permanently removes your profile, posts, photos, messages, saved recipes and progress. You can also request deletion by emailing us.
How do I export my data?
In the app: Settings → Data export.
Why does the app ask for camera, photo or location access?
Location is used only while searching, to show restaurants near you. The camera and photo library are used to verify cooked meals and to let you share meal photos. Every permission is optional — the app keeps working if you decline. Details are in our Privacy Policy.
How do I report content or block a user?
Tap the menu on any post, comment or profile and choose Report or Block. Reported content is reviewed and removed if it violates our Terms of Use.
How do I change ad and privacy settings?
In the app: Settings → Legal & About → Ad & privacy settings. On iOS you can additionally change tracking permission under Settings → Privacy & Security → Tracking.